Terms and Conditions
Wanderson Terms and Conditions
Our Ordering Policy
Once you commit your details and your purchases, the order is immediately saved on our secure server ready for processing. Both Domestic and International orders will have credit card details debited within 24 – 48 hrs. If there are problems processing your credit card we will contact you via the phone details you supply or via e-mail. Once the payment has been authorized normal shipment times apply. wanderson reserves the right to change prices, materials, specifications on web site or elsewhere without notice or obligation
Prices quoted do not include shipping.
Our Delivery Policy
Orders will be dispatched within 48 hrs of payment clearance and in any event within
30 days of dispatch of the order. All delivery times quoted on the web site are estimates only, based on availability, normal processing and delivery companies
Quoted or acknowledged delivery dates are only estimated dates of delivery.wanderson specifically disclaims liability for delays in delivery and any resulting consequential damage or losses
Our Returns Policy
Within 14 days of the receipt of your order, you may return any goods that are faulty but you must contact customer service first for authorization. Any returns that are sent back to wanderson without authorization will be sent back to the customer at an additional shipping charge. Once the DVD has been authorized for return, the film will be previewed to confirm the fault claim and a replacement copy will be sent.
Our Cancellation Policy
Cancellations are permitted within 24hrs of receipt of order. To cancel an order for a new product, the customer must contact customer service and draw this request to their attention.
Wanderson reserves the right to refuse or cancel any order.
For customers outside of Ireland, you are responsible for any import duties that may be payable. If in doubt, please contact your local Customs office.
Thank you for reading our terms and conditions page and we hope you enjoy your film.